Weber Chevrolet Granite City Customer Reviews
CUSTOMER REVIEWS · GRANITE CITY
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Explore the customer reviews displayed below to learn about individual experiences with Weber Chevrolet Granite City. The review feed identifies its sources and dates. If a review raises a question about your own visit or purchase plans, contact the relevant dealership team.
I appreciate the work that was done with Weber, it took a bit but I think that’s in part to my warranty company. Weber did finish the work quickly when they got the parts in. I was bummed because my car was there from 10/26 to 11/12 and I had NO vehicle. It was extremely stressful for me and I was hoping for a rental and I’m already stretched thin on money so I couldn’t afford to pay out of pocket for a rental and my warranty company only covered 2 days. But overall I think if I need work ... Read More Google - Nov 15, 2026
2 oil change / tore rotation in a row. 1. Put a huge gouge in the driver side door, I brought it to their attention and they made it right, gave me a loaner and a certificate for a free oil change/ tire rotation. 2.Went back the very next time and they didn’t tighten the oil filter enough and left a good softball size oil stain on my 4 month old white concrete driveway. I can’t say I’d be comfortable taking my 2.5 year old truck that I bought from Weber back to that location for service.
Excellent service!
Everyone was very polite. Expedient. Txt when service was complete. Very pleased.
Weber is my go to dealership, Mike Hartsoe has sold me multiple vehicles and is always such a delight to work with. If you are debating do yourself a favor and call Mike!!
Very friendly, and always help and explain everything. They even keep you up to date if something is taking a little longer than it should.
Great experience
I purchased a Genesis from Weber Chevrolet three years ago and have had a few issues with the vehicle due to the manufacturer. When I could not receive service from Genesis, it was Weber Chevrolet that came through to help me! They were able to put me in one of their own cars and drove mine to St Charles, keeping me safe while they took care of my vehicle. Even though they could not service Genesis, as I purchased my warranty from them, they stepped up quickly to help me out and I could not be more appreciative. Their service ... Read More Google - Nov 12, 2026
Thank you Jason Haug for always being there to set up anything I need at Weber, you are the best and I’m so glad that I decided to buy a car from you. Also, thank you Kevin Jones for helping me as well! Much appreciated!
Great
New car - first service (oil change and tire rotation). Very efficient, finished in time promised, and all personnel were friendly and helpful.
Thank you to entire team especially Roy. Always great service
Kevin Jones was great!!! We pulled up and immediately he was there every step to help us find the vehicle I wanted. He gave all the details I needed and asked all my questions. 100/10 recommend
I tell you, working with Trey. Kelly was a real good experience. He was a great person to work with. I was very, very satisfied with this man. Anything I ask of him. He gave me the correct answers. And he was very pleasant to work with, I couldn't ask or a better man to work with named trey and next time I come there to Weber's
Chevy dealer, I will ask for tray, and if he's not there, I don't know if I want to work with anyone else. Because trey was a very pleasant ... Read More Google - Nov 9, 2026
James was amazing! I came in knowing I wanted to bring home a Trax, but wasn’t too sure on the model. I told him exactly what I wanted, test drove THREE, and then brought home exactly what I came for! Great salesman!
Weber Chevrolet staff is always professional; appointments are easy to make and fit my schedule! I have purchased 3 vehicles from this dealership over the years and have no complaints! Thank you; good merchants are hard to find!
Great people they do a wonderful job
Great, and fast, same day service!
I always have a great experience at Weber Chevrolet! The coffee is great as well.
I had an exceptional experience at Weber Chevy in Granite City. James Cromer did everything possible to make the sale work for me. I know he is there for me if I need anything in the future. Super job Weber!
I had a great experience at Weber Chevy in Granite City. James Cromer did everything possible to make the sale work for me. I know he is there for me if I need anything in the future. Super job Weber!
Key fob for my 2017 3500 truck
They treat you as family. I have been going to George Weber Chevrolet for decades!
All good.
Weber Chevrolet in Granite City, I loved working with everyone I have come into contact with. They have all been so kind and very generous. I literally have been beside myself with the grace and compassion of Ilaina, Zac and everyone we have come into contact with. My son went to them again yesterday and it has been nothing short of an amazing experience.
They went out their way to get the truck I was after on their lot for me.
We’ve bought multiple vehicles from Cody and he is always there to address any questions or concerns we have. He goes above and beyond!
Bought a new truck live it. In and out in a couple hours. Love it
Cody did a great job helping me find the perfect truck that was in my price range and one that met my standards.
Cody was awesome! Listened to what I wanted, stuck to the goals I set, and when I came back ready to buy I was in and out in under 2 hours. No crazy sales pitches. No pressure. Just an honest and supportive sales rep. I’ve already recommended him to a friend!
The guys in the service department were awesome! They were very attentive and helpful to my needs.
I was pinched for time and had another appointment but the service department worked with me and got me out in time. I received excellent service and they were kind and professional!
Great working with Mike Hartsoe at Weber, hes has helped me tremendously to find the right vehicle and find accessories for my new vehicle such as steps and tonu cover. He is very professional and great personally to work with. Highly recommend.
Very friendly, helpful and accommodating service.
Great working with MIKE, he worked with me diligently to make sure my needs with the new truck were met. We have been looking for accessories options for my new vehicle. Very professional and great personality. Highly recommend.
I just got to say that they need to update the website because its a bit misleading. They had the wrong picture and information on the cars. It was a bit stressful but when you're determined to get a car and you like the models nothing will stop you from it.
Larry was very helpful and patience showing me and staying with in my price range. I saw a few cars and test drive a few of them. I was there from 9:20 am till 12:30 pm trying to figured out what car I was going to get. I ended up ... Read More DealerRater - Oct 28, 2026
BJ Raymond was great received préapprval. When i arrived truck was cleaned and ready go all i had to do was sign with financing and out within the hour one of the quickest best buying experiences i've had in a long time highly recommend bj and this dealership
My wife bought a chevy tahoe and is in love with it. She said it was one of the easiest quickest buying experiences she has ever had clint williams was amazing very patient and explained everything very well recommend this dealership in salesman 10 out of 10
The whole team was polite and willing to help us. Trey found us exactly what we asked for. We definitely recommend This Dealership.
Just got our new Equinox from Weber. Kevin Jones was great to work with. Best new car purchase experience I've had! Reasonable, quick responses and patient while we shopped other brands. I highly recommend Weber Chevrolet and Kevin Jones. He was great from start to finish and follow up as well!
Good and friendly experience when I take my vehicle in for service.
I have no complaints. Great job!
Bj Raymond was a very helpful salesman. He was very patient and found me the exact car that I want. I would recommend him to all my friends and family
Jim Cromer was very helpful and made the entire experience very easy. Would definitely buy another vehicle from this dealership in the future.
This was the easiest vehicle purchase that I have ever done, hands down. Trey heard me, listened to my wants, my budget, and hit the mark on all of them. Thrilled with our new purchase. Thanks for all the service, highly recommend Weber Granite City and Trey Kelley.
This was our 3rd time buying from Weber Chevrolet. We love working with Chris Kavadas. He makes the whole process so easy . The finance department is top notch as well.
Salesmen was very nice and helpful very respectful and friendly also explained everything that I wanted to know about the vehicle
Weber has been awesome to deal with for years and KJ always seems to make the experience great.
Had a great experience working with the team at Weber Chevrolet in Granite City, it was a great experience working with ChrisKavadas everything was seamless no pressure,no haggling a no nonsense buying experience . See for yourself go see Chris and the team and you will be glad that you did!
You no longer show your cars on cars.com your website sucks you can't see anything nothing but aggravation I don't know how anybody finds out what you have unless you drive there. Somebody needs to get on the ball
This is the fourth vehicle we have purchased from this dealership. We have always used Kevin jones as our salesman and each time it has been so easy and un stressful buying a new vehicle can be
Absolutely love working with Jim Cromer. He listens to what we are looking for and gives us options. The specific model we wanted was not on his lot and he was still able to get it for us! Our experience with Will in finance was awesome. Great guys and definitely recommend this dealership.
Every aspect of getting a new car at Weber Chevrolet was the best experience with Jason Haug and Scott the parts manager. They took care of us completely. Thank you so much!
Customer service could not have been better. They went above and beyond to anticipate our needs.
Thank you Mike Hartsoe for helping me find the perfect Chevy Equinox. I will definitely refer my friends and family
My husband and I had a very pleasant experience. Everyone was very nice. The facility was very clean.
Larry was great! He took the time to show me all the features on my car. Got me a great deal and found me the exact car I was looking for.
Weber Chevrolet, Cody , our salesperson and Will in finance provided us with great service during our search and buying process of our new car.
Chris Kavadas was great to work with. Chris friendly and professional. He answered all my questions and explained the many features of my new vehicle in a detailed but easy to understand manner. Nate Morris in the Finance department was knowledgeable and easy to work with. I highly recommend Weber Granite City.
Bought a used 2020 Blazer at Weber Chevrolet with the GM trade in had a concern about the AC not blowing cold and about the front rotors being warped on a 90,000 mi vehicle yet they looked at them and told me the rotors are not warped which they clearly are the steering wheel vibrates at 75 when you get on the brakes and the AC doesn't even blow out but about 50 48 to 50° air
Jason Haug, Thank you for r the hard work you put in and finding us the best deals for our 2 new trucks . I recommended Geo Weber to all my friends in Construction
Kevin Jones was great. Made the process of buying a vehicle quick and easy. I like the no pressure that he treated me with respect.
I highly recommend BJ Raymond and the entire Weber Chevrolet team. They were great to work with.
Veterans beware, the service department are crooks. They charged me for a service that wasn’t completed, talk about Consumer Fraud.
Oil change fine, issue with the screen very unsatisfied
I had a great experience working with the Weber sales team. The process was super easy and I’m very happy with my new Chevy Trax.
Not a bad place to purchase a car. Salesman are friendly and very helpful. The finance and service dept not so much. Have been trying to reach someone in finance for more than a week about a gap insurance issue. 1 week in and several voicemails left and no call backs or anything. At this point it feels like a waste of time. I will not be purchasing another vehicle from this location based off of customer service
My experience with Weber Chevrolet in Granite city is a bad one I bought a gmc Serra from them it has been in their shop more times than I can count never fixing the root problem over charging for mechanical labor i think i know i was sold a lemon almost 50k dollars still haven issue with this truck so my experience haven't been good 😳.
Made an Appointment for 9:30 a month ago.
We showed up early discussed the issues. The man taking the information expressed it might not be fix today but will look and call back with prices today. I expressed I needed my car back today regardless. 2:45 pm I received a phone call that nobody looked at my car and wanted to keep car for the night. I asked about a loaner during the drop off -due to needed my car. I was immediately denied and said no- everything would need to be ran through Insurance before that would ever happen. My husband ... Read More Google - Aug 18, 2026
I have taken a two year break from Weber Granite City service department because I had strong reason to believe the services I was paying for were not being completed. I decided recently to give them another try for a simple tire rotation and oil change which then also turned into a recommended fuel system cleaning service for my 2500 Silverado.
This morning, prior to drop off, I marked each one of my tires so that I could confirm rather or not they were rotated, and when I picked up this afternoon, my speculations were correct…my tires were not rotated. ... Read More Google - Aug 18, 2026
Never again, I normally buy from Laura Buick and should have never strayed from them. My experience with Weber has been very disappointing starting with the purchase of the vehicle and the new 2026 Equinox I bought from them last summer has now broke down and when contacting the dealership for information on obtaining a loaner I was treated very rudely by the woman answering the phone. I will not be a repeat customer.
This is the third vehicle I’ve purchased here, was a pleasant experience both times. The salesman, Larry Blake was easy to work with. I’d ask for him if you’re looking for a vehicle there.
Worked with James Cromer to but my trailblazer and had a great experience plus he helped us through every step we had to take which included a rebate that came available Would but another car from him in a second
Absolute best car buying experience we’ve ever had! BJ and the staff was amazing! Came in not knowing what we wanted to buy and left 2 hours later with a car of my dreams! Thank you Weber Chevrolet! Anyone looking for a hassle free experience go here!
Our Salesman Mike was great! He assisted us and gave us space without pressure. He made the overall process SO easy! The dealership it's self had a great selection of cars!
I had a great experience working with Trey. He made the whole car-buying process easy. He was honest, patient, and worked hard to help me find a vehicle that fit budget. If you're looking for someone who genuinely cares about helping his customers, I highly recommend asking for Trey!
Buying my F150 Tremor from Trey Kelley was about as easy as it gets. The whole process was quick and straightforward, and Trey was awesome to work with. Super easy going, no pressure, and just an all around good guy.
The best part was how great he was with my kids. While I was signing paperwork, he kept them entertained and talking, which made everything so much easier. They were genuinely excited to hang out with him.
If you’re looking for a new vehicle, I’d definitely recommend asking for Trey. Appreciate all the help and couldn’t be ... Read More DealerRater - Aug 2, 2026
Very happy Kevin Jones and the Weber staff from walking in the door to leaving in my new vehicle
Everyone friendly and helpful. A very pleasant experience. My second car I purchased from you
We went in looking for a used suv for our daughter, Trey was very knowledgeable and found us the perfect suv for our needs and budget. Highly recommend working with Trey at Weber Chevy!
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Whether you are preparing for a first visit or following up after one, contact Weber Chevrolet Granite City with the details that matter to you. Our dealership is at 3499 Progress Pkwy, Granite City, IL 62040.
